Cybercounselling
- Level 1
"Cybercounselling
- Level 1" is a three module course designed for experienced
counselling practitioners who want to be accessible to
their clients via e-mail. The first module is designed as an
introduction to Cybercounselling and is intended to provide participants
with an experience of learning that will help them decide whether to
continue with modules two and three in order to be granted
Cybercounselling: Level 1 certification. Certificates are issued jointly
by the University of
Toronto, Faculty of Social Work and Therapy Online.
Participants will improve their
online counselling skills and professionalism. The course
is highly interactive and personal with a low
student/teacher ratio. Online group and dyadic processes
are used so that the entire course is a forum to practise
text-based communication skills. Participants from around
the world will study and discuss assigned readings, learn
about and use secure e-mail technology, practise a diverse range of
therapeutic communication skills and tools, engage in
role-play, and receive supervision.
The course employs a
"practitioner-researcher" model and
covers the three areas that are essential to the
provision of a professional, ethical, and
effective e-mail counselling service:
- Text-based communication and
counselling skills
- Ethical issues
- Technological issues and
skills
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Assignments
are given on a weekly basis. Every Friday evening an electronic lecture
will be sent out by the course facilitator. Students review the lecture
along with the course website section appropriate to that session and
complete the assignments by the following Thursday.
Individuals complete their
course work in an asynchronous manner. Because of this,
participants can fit the course work into their
individual schedules to complete each session's
assignments within specified deadlines. Participants who
have plans to travel while the course is underway will be
able to continue their participation, as long as they
have Internet access.
Participants are expected to
engage with one another and contribute to the course as adult learners
knowledgeable in the field of counselling. Each Module includes one
specific activity for which there is personal clinical feedback from the
facilitator
The full course (i.e.:
all 3 modules) lasts 12 weeks and the work load involves
approximately five to seven hours per week.
Please carefully consider your ability to schedule these
hours into each week.
Read the Orientation Document to learn more.
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Goals and Expected Outcomes:
Participants who complete the course
will be able to
- Use e-mail encryption
technology, including encrypted
attachments, in professional counselling
relationships (both individuals and
groups)
- Use online client
registration and tracking tools
- Demonstrate, in simulated
online counselling relationships,
effective use of at least five
counselling skills that are unique to
text-only cyberspace
- Provide resolutions for at
least three ethical issues that are
unique to asynchronous online counselling
- Critique or comment on at
least two theoretical or practical issues
that are unique to online counselling
relationships
- Explain to a simulated
online client at least eight unique
characteristics of online counselling
(i.e., client orientation to online
counselling)
- Demonstrate, with a
simulated client, the use of the
practitioner-researcher approach to
evaluating the online counselling process
- Demonstrate, with a fellow
participant, the use of visual imagery to
deepen an online relationship
- Evaluate his/her level of
preparedness to deliver online
counselling in his/her current
counselling practice
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Participant
Feedback:
"It
is an empowering and professional course
that I would encourage all therapists to
participate in."
- Phyllis, Ontario
"You
[the instructors] were wonderful. The
layout is clear and sequential. I found
it a blessing to have such structure....
I appreciate the way that I can 'hear'
your voice in your instructions."
- Victoria, China
"There
is nothing that I can think of that I had
hoped we would learn but didn't. I was
most interested in learning clinical
skills. I believe that I got that and
much more."
- Peter, Ontario
"I
really enjoyed the Cybercounselling
course and have mentioned it each time I
have spoken around Australia about my
research. "
- Carole, Australia
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Experiential
Learning Activities:
Participants will
- continually
practise online text-only communication and
relationship building skills in their
interactions with other participants and the
instructors
- provide online
counselling via role-play
- use the
PrivacEmail Professional system, including many
of its features, in their interactions with other
participants and the instructors. (There is
no charge for the use of PrivacEmail Professional
for duration of the course and 30 days beyond.)
- receive
feedback from peers and instructors, as well as
one-to-one eSupervisionTM
once per Module
Course
Prerequisites:
- A Master's
degree in counselling or a related field;
- 2 years of
experience delivering in-person counselling;
- (or an
equivalent of the above);
- Comfort with,
and extensive experience using a computer with at
least the last 2 years using e-mail and the
internet.
- Membership in
a professional association and adherence to their
ethical code.
"I
am using cybercounselling skills
with my face to face clients who
I see in my day job, and when
keeping in touch with former
clients. It has professionialized
the way I contact them - I never
take anything lightly, or dash
off an email anymore!"
- Mary Lynn, Toronto
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Minimum Hardware and
Software Requirements:
- Both Windows and
Apple computers may be used
- Dial-up Internet
access is slow. High-speed access is recommended.
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Tuition fees for Level 1 (as of
fall 2010)
(all amounts in Canadian
Dollars):
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Module 1 |
$383 |
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Module 2 |
$383 |
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Module 3 |
$383 |
Click HERE to register!
Questions? Please e-mail
Lawrence Murphy
or call
519-831-9141 (Ontario)
or 1-888-437-2794 (toll free in North America).
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