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PrivacEmail and Security

We are pleased to be able to provide you with state-of-the-art security. You can be assured that your online counselling experience is absolutely private and confidential.

Secure 128-bit Encrypted Registration, Questionnaires, Communication and Records

All of your personal information is encrypted using 128 bit Secure Socket Layer (SSL) technology. All registration information is housed on a secure server, and all information is encrypted, to give you the peace of mind that your personal information is stored safely.

Secure 2048-bit Encrypted Communication

All Private Conversation and Text-Chat messages sent within our PrivacEmailTM system are secured by scrambling and encoding your messages so that only you and your counsellor can access them. Your communications are encryopted during transmission and when they are stored.

Why secure communication is so important

Every time you send regular email, your messages and your privacy are at risk. On the Internet, there are, unfortunately, many individuals and organizations who have no guidelines or concern for your privacy or security.

The PrivacEmail system is a closed communications system. You'll be able to connect with your counsellor without fear of unauthorized access to your messages or your PrivacEmail account.


Because the system is web-based, you have full access to your counsellor, even while traveling.

A web-based system also means that none of your messages are stored on the computer you use. So, if you share the same computer with others, as long as you log out, you can be sure they will not discover your private messages.

Keep your username and password Safe!

Keep your username and password to yourself and nobody else is able to log in as you. The system uses standard protection mechanisms like a 5-try lockout. If someone fails to log in 5 times they are locked out.

Ease of use

There is no need to exchange public keys, as is usually the case with encryption software. You don't even need to know what a "public key" is! These processes happens securely, quickly, and behind the scenes.

Get Started: Register for Online Counselling Now